Other Member Resources

Deposit Requirements

Cherokee County Electric Cooperative Association (CCECA) fees may be paid with cash, check, credit/debit card, money order, or check-by-phone (E-check).

A deposit may be required for residential and commercial service. For more information, call (903) 683-2248.

Refund of Deposit

All deposits are credited to members’ active accounts after 24 consecutive billings (with no discontinuation of service due to non-payment or delinquent more than 2 times) or are applied against outstanding bills upon disconnection of electric service or refunded.

Access to Property

CCECA must have access to all the Cooperative’s equipment, including the meter. If a gate code is needed to access the meter, make sure the Cooperative has the correct information. CCECA employees will enter the member’s property only when it is necessary to inspect, install, remove, or replace CCECA property.

Meter Tampering

Tampering with metering or electrical equipment is illegal, dangerous, and costly to all CCECA members. If you suspect someone is tampering with a CCECA meter or other electrical equipment, call (903) 683-2248 or visit a CCECA office.

Energy Assistance Programs

A good resource for assistance is the Greater East Texas Community Action Program (GET-CAP). Below you will find the link to apply online. Please know that they may be receiving numerous requests, so wait times may be longer than usual. For up-to-date information, please visit the GET-CAP website.

Applications and documents can be returned to:

• Get-Cap
  PO Box 631938
  Nacogdoches, TX. 75963

Please include proper postage. Mail with insufficient postage will be returned.

• Email GET-CAP

Energy Assistance fax number:

• (936) 564-0302

PATH Information

PATH’s utility assistance is provided to families and individuals no more than once every 12 months who have a past-due bill that is subject to disconnection. You must be a user on the account and bring your most current bill with you to PATH.

This service is available by appointment only, as funding allows. To schedule an appointment, please call (903) 597-7284 during office hours, 8 a.m. to 6 p.m., Monday through Thursday. Up-to-date information can be found on the PATH website.