- Your electric service may be discontinued if you fail or refuse to pay CCECA according to your electric service agreement or rules, applicable rate schedule, or deferred payment.
- At least 10 days before your electric service is scheduled to be disconnected, CCECA will mail a notice with the words “final notice.” The disconnection day cannot fall on a weekend day or holiday, but will fall on the next business day after the 10th day.
- You can stop the disconnection by paying your full balance within the 10-day period at a CCECA office or by calling (903) 683-2248.
- If CCECA must dispatch an employee for disconnection because of a delinquent bill, then you must pay the applicable fees.
Fees and rules are subject to change by the Cherokee County Electric Cooperative Board of Directors.